A Customer Says Texas Roadhouse Served Him a Cheaper Steak 3 Times. The Chain Calls That ‘Nearly Impossible’
· inc.com · popularity 21/100 · 0 similar stories today
Read the original at inc.com →
Summary
Texas Roadhouse acknowledged one incorrect order but rejected the suggestion of a pattern. Experts say its response illustrates the risks of publicly challenging a customer’s account.
Found in: Inc.. Rating basis: single outlet; outlet tier 2 (unlisted); 1 feeds; feed position 1.