It’s Us Against the Chatbots. Here’s How to Win.
· nytimes.com · popularity 36/100 · 0 similar stories today · Reference & How-To (Discovery & Research)
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Summary
To the Editor: Re “Customer Service Chatbots Must Be Stopped,” by Samuel A.A. Levine, the commissioner of the New York City Department of Consumer and Worker Protection (Opinion guest essay, Oct. 22): Mr. Levine articulated the frustration that many of us feel regarding customer service chatbots, but …
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