Self-checkout was supposed to cut costs. Instead, it created a problem retailers didn’t anticipate
· fastcompany.com · popularity 21/100 · 0 similar stories today · Personal Finance & Investing (Money, Markets & Investing)
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Summary
Some retailers are starting to abandon self-checkout lanes just a few years after installing them. One key shift explains why. Stores are cutting back on self-checkout lanes. According to an April survey from Toast, a point-of-sale and restaurant management platform, approximately 36% of 340 small …
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