How Can Service Firms Deal With Clients Who Consult ChatGPT First?
· unite.ai · popularity 18/100 · 0 similar stories today
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Summary
The old model of business, where a client comes to you because you hold relevant information and can take action to resolve their issue, is being disrupted by clients who come in with half-baked information from AI and then expect businesses to implement it. Not surprisingly, the answers generated by AI can be wrong, as they don’t have access to real-life context or sufficient up-to-date information on the issue itself. Tell the client that they’re wrong, and you risk offending them. Proceed…
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